If you or someone you know feels down, we need to ensure you know who to reach out to.  You’ll notice this information throughout the knus platform.

The following contacts are for the United Kingdom.  Other countries numbers may vary.

It’s an emergency

If you don’t feel safe, feel suicidal or may have harmed yourself, you need urgent medical help and should:

  • Call 999
  • Go straight to A&E
  • Call a crisis team in your area

Ask someone to help if you’re unable to do this yourself.

You can use the NHS website to find urgent mental help in England by clicking here.

Remember, you’re not wasting anyones time.  You’re mental health is important.



It’s not an emergency, I need to talk to someone


Here is a list of listening services that you can contact:



Samaritans – dial: 116 123

SANEline – dial: 0300 304 7000

National Suicide Prevention Helpline – dial: 0800 689 5652


Text Message (SMS):


Shout – message: 85258

Call/message costs may vary dependent on your telephone provider.  This list is correct as of: 02/11/2021.

The content provided by knus is not intended to be a substitute for professional medical advice, diagnosis, image interpretation or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

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